NTT Communications is a global information and communications technology solutions provider under Japan's NTT Group. The company delivers comprehensive ICT solutions to enterprise clients, encompassing network, cloud infrastructure, data center, security, and managed services.
Its positioning is as a global partner for digital transformation, leveraging its robust network and infrastructure across the Asia-Pacific region to provide multinational enterprises with reliable, secure, and scalable end-to-end technology services.
1. NTT Communications Basic Information
- Service Provider Name: NTT Communications
- English Name: NTT Communications
- Established: 1999
- Headquarters Address: Tokyo, Japan
- Official website address: https://www.ntt.com
- Service Types: Global Network, Cloud and Data Center Services, Managed Services, Security Solutions
- Reference Price: Enterprise-level customized pricing available upon request. Contact sales for details.
- Trial Availability: Public trials are generally not offered. Enterprise customers may request solution demonstrations or proof-of-concept evaluations.
2. NTT Communications Core Strengths and Technical Features
Global Top-Tier Tier-1 Network
Operating a world-leading Tier-1 IP backbone network, combined with extensive submarine cable and terrestrial fiber assets, we deliver high-capacity, highly reliable global connectivity.
Leadership in the Asia-Pacific Region
With extensive network resources, data center coverage, and localized operational expertise across Japan and the Asia-Pacific region, it stands as one of the key providers of network connectivity in this area.
Integrated ICT Solution Stack
Delivering integrated solutions spanning underlying networks, cloud computing, unified communications, managed services, and professional consulting to support customers' complex digital transformation needs.
Enterprise-Level Security and Compliance Framework
Provide security services compliant with global and regional regulations (such as GDPR), including managed security services, DDoS protection, and secure access solutions integrated with their network.
3. NTT Communications Key Products and Services
- Global IP Network and Software-Defined Wide Area Network Services.
- Dedicated network connectivity and Ethernet services.
- Public cloud, private cloud, and hybrid cloud hosting services.
- Global Data Center Hosting and Managed Services.
- Unified Communications and Collaboration Services.
- Managed Security Services and Network Operations Center Support.
- IoT Platform and Professional Consulting Services.
4. NTT Communications Supported Regions / Billing Currency
Service Coverage: Our network services span over 200 countries and regions worldwide, with a dense network of data centers and network access points in key regions including Asia-Pacific, North America, and Europe.
Coverage Features: Balanced global network coverage with particularly robust and dense infrastructure and connectivity capabilities in Japan, Asia, and the Pacific Rim region.
Supported billing currencies: JPY (Japanese Yen), USD (U.S. Dollar), EUR (Euro), etc., as specified in the customer contract.
5. How to Connect to NTT Communications
- Visit our official website and submit your business requirements through the “Contact Us” or “Sales Inquiry” channels.
- Sales representatives will contact clients to schedule meetings for a deeper understanding of business objectives and technical requirements.
- Based on the requirements analysis, the NTT team provides a customized solution proposal covering the technical architecture and preliminary quotation.
- Conduct detailed reviews of technical proposals and commercial negotiations, and ultimately finalize the service level agreement and contract terms.
- After the contract is signed, NTT will assign a dedicated project manager to coordinate internal resources for the implementation and activation of the service.
- After service delivery, customers can monitor and manage services through the customer portal and receive ongoing technical support.
6. NTT Communications Application Scenarios
- Multinational corporations planning significant business expansion in Japan or the Asia-Pacific region require locally compliant, high-performance network and data center services.
- Financial institutions need to build a globally distributed financial network that is highly available, low-latency, and compliant with stringent security standards.
- Large enterprises building hybrid cloud architectures require secure cloud direct connect services to link their private environments with multiple public clouds.
- Companies requiring full outsourcing and hosting of critical business systems rely on its global hosting services and 24/7 Network Operations Center support.
- Manufacturing or retail enterprises leverage their IoT platforms and networks to achieve cross-regional device connectivity and data management.
7. NTT Communications Frequently Asked Questions
What is the relationship between NTT Communications and NTT Ltd.?
Both are part of the NTT Group. NTT Communications primarily focuses on global network, cloud, and data center services; NTT Ltd. integrates additional IT services and consulting capabilities, though specific business divisions may change with group strategic adjustments.
What is the typical service activation period?
Activation time varies depending on service type and complexity. Standard network services may take several weeks, while services involving cross-border operations or data center deployments may require additional time.
Do you offer fully managed IT services?
Provide comprehensive managed service options covering monitoring, management, and support from infrastructure and network to the application layer.
Which public clouds support direct connection?
Through its cloud connectivity services, it typically supports secure, low-latency direct connections to major cloud service providers such as AWS, Microsoft Azure, and Google Cloud.
Is there a minimum contract commitment requirement?
Enterprise-level services typically require annual or multi-year contracts, with specific terms and conditions determined during business negotiations.
How to obtain technical support and report issues?
We provide 24/7 multilingual technical support hotline. Enterprise customers can submit trouble tickets through their dedicated customer portal or contact their assigned Customer Success Manager.
