Critical Case

CriticalCase is a European-based enterprise-grade security and content delivery service provider. Its core business focuses on CDN content acceleration, multi-layered DDoS protection, Web Application Firewalls (WAF), and compliance security solutions. Centering on the European market while extending its reach to global commercial regions, CriticalCase delivers integrated application delivery services encompassing ”performance + security + compliance” for industries including finance, e-commerce, and media.

This service provider has deepened its roots in the European market for years, possessing thorough familiarity with data compliance and security regulatory requirements across the EU region. Leveraging its localized technical team, high-density European node network, and customized security solutions, it has become the preferred CDN and security protection partner for European enterprises expanding their global business footprint.

1. CriticalCase Basic Information

• Service Provider Name: CriticalCase
• English Name: CriticalCase S.r.l.
• Established: 2000
• Headquarters Address: Milan, Italy
• Official website address:https://www.criticalcase.com
• Service Type:Enterprise-Grade CDN Content Acceleration、Multi-Layer DDoS ProtectionWeb Application Firewall (WAF), Bot Management, API Security,EU Compliance Security Solutions
• Reference Price: Enterprise-level custom quotes are based on bandwidth requirements, protection levels, service areas, and compliance standards. No publicly listed starting price is available; please contact sales for consultation.
• Trial Availability: A 14-day customized trial is available (requires submission of company information; implementation will be coordinated by our technical team).

2. CriticalCase Core Advantages and Technical Features

European High-Density Node Network
Deploying over 20 dedicated edge nodes across Europe, covering core countries including Italy, Germany, the UK, France, and Spain. These nodes connect to Europe's premier backbone networks, optimizing access paths for European users and reducing average latency by over 50%. They also support coordinated scheduling with nodes in other global regions.

EU Compliance Security Framework
Strictly adhering to EU and international compliance standards such as GDPR, NIS2, and PCI DSS, we provide compliance features including localized data storage, encrypted transmission, and audit logs. These solutions meet stringent regulatory requirements across industries like finance and government, helping enterprises mitigate compliance risks.

Integrated Security and Acceleration Capabilities
Deeply integrate CDN acceleration with DDoS protection, WAF, and bot management to enable unified processing of traffic cleansing, threat interception, and content optimization at edge nodes. This eliminates the need for deploying multiple standalone devices, reducing architectural complexity and network latency.

Intelligent Traffic Scheduling and Load Balancing
Based on real-time network quality monitoring and user geolocation analysis, dynamic routing algorithms allocate requests to optimal nodes. Supports multi-origin server redundancy and automatic failover to ensure service availability during high-concurrency scenarios, handling sudden traffic spikes such as e-commerce promotions and live streaming events.

Localized Technical Support and Customized Services
Our European-based technical team provides 24/7 multilingual support (English, Italian, German, French), offering customized security policies, caching rules, and node deployment solutions tailored to your business operations. We adapt to the unique requirements of various industries.

3. CriticalCase Primary Products and Services

• CriticalCase CDN: Enterprise-grade content delivery network supporting static/dynamic content, video streaming, and API response acceleration.
• Multi-Layer DDoS Protection: Comprehensive attack interception across L3-L7 layers, delivering hundreds of Gbps of protection bandwidth to defend against UDP floods, CC attacks, and more.
• Web Application Firewall (WAF): Real-time interception of application-layer threats such as SQL injection, XSS, and path traversal, with support for custom rules.
• Bot Management: Malicious Bot Identification and Interception Based on Behavioral Analysis, Ensuring Website Performance and Data Security
• EU Compliance Security Solution: Data Localization Storage, Encrypted Transmission, Compliance Auditing, Meeting GDPR and Other Regulatory Requirements
• High-Availability Load Balancing: Multi-origin traffic distribution, health checks, and automatic failover to enhance application availability.
• Customized Enterprise Services: Dedicated node deployment, private protocol support, industry-specific security policies

4. CriticalCase Supported Regions / Billing Currencies

• Coverage Areas: Europe (Italy, Germany, United Kingdom, France, Spain, Netherlands, and 20+ other countries), North America (United States, Canada), Asia-Pacific (Japan, Singapore, Australia)

Coverage Features: Deploy high-density nodes primarily in Europe to optimize access performance and compliance adaptation within the region; establish backbone nodes in North America and Asia-Pacific to meet multi-region acceleration demands for global business operations.

Supported billing currencies: Euro (EUR), US Dollar (USD), British Pound (GBP)

5. How to Integrate with CriticalCase

1. Visit the CriticalCase official website, complete the corporate requirements form, and submit a service consultation request (requiring company name, business scenario, service area, and compliance requirements).
2. CriticalCase sales and technical teams collaborate to discuss business requirements, traffic scale, and security protection levels, providing customized solution quotations.
3. After signing the service agreement, the technical team will proceed with architecture design, determining node deployment plans, security policies, and caching rules.
4. Complete domain ownership verification, update DNS resolution, and point the domain to CriticalCase edge nodes.
5. Configure security protection rules and acceleration parameters, then conduct testing and validation (simulating attack scenarios and high-concurrency traffic).
6. After optimization and adjustments, the system is now officially live. The technical team provides 24/7 monitoring and support, conducting regular performance inspections and security policy updates.

6. CriticalCase Application Scenarios

• European Financial Institutions: Ensuring high availability and compliance for online banking and trading platforms, defending against targeted attacks, and meeting regulatory requirements such as GDPR.
• European Cross-Border E-Commerce: Accelerate the distribution of product images and dynamic pages across Europe and globally, while handling high-concurrency traffic during major promotions and defending against malicious attacks.
• European Media and Content Platform: Protecting paid content and copyrighted resources, optimizing video playback experiences for European users, and combating hotlinking and scraping.
• EU Government and Public Service Agencies: Providing security protection and high-availability delivery for official websites and government applications, ensuring compliance in information dissemination.
• European SaaS companies: Delivering global acceleration and security protection for multi-tenant applications, while meeting compliance requirements across different countries.

7. CriticalCase Frequently Asked Questions

What are CriticalCase's core strengths in the European market?
Our core strengths lie in European local node coverage, EU compliance adaptation, and multilingual technical support. We precisely meet European enterprises' compliance requirements and localization service needs while providing capabilities for global business expansion.

Does it support local data storage to meet GDPR requirements?
Support. Data can be stored in designated nodes within European countries based on enterprise requirements, offering encrypted data transmission and access controls that fully comply with EU regulations such as GDPR.

How to Respond to Large-Scale DDoS Attacks?
Through European distributed protection nodes and intelligent traffic scrubbing technology, we can intercept DDoS attacks reaching hundreds of Gbps, automatically distinguish malicious traffic from legitimate requests, and ensure service availability during attacks.

Do you offer customized security policies?
Support. The technical team can customize WAF rules, bot management strategies, and DDoS protection thresholds based on enterprise business characteristics and industry regulatory requirements to accommodate personalized security needs.

What is the core basis for service pricing?
Pricing is primarily determined based on service area, bandwidth requirements, security protection levels, compliance requirements, and customized service content, offering flexible monthly or annual billing options.

Editor's Note

CriticalCase leverages its core strengths in ”European localization services + compliance security + global coverage,” making it particularly well-suited for European-based enterprises and global companies expanding into the European market. Its deep understanding of EU compliance standards and localized technical support enable businesses to swiftly meet European regulatory requirements while ensuring application performance and security.

It should be noted that CriticalCase targets the enterprise market and does not offer standardized self-service options; integration requires customized solutions. Its node coverage centers on Europe, with relatively lower node density in North America and the Asia-Pacific region. If an enterprise's core users are concentrated in Asia-Pacific or North America, it is recommended to evaluate access performance or consider pairing with other regional CDN providers.